Why use QuickTapSurvey?
Get More Feedback
Create beautifully branded customer satisfaction surveys in minutes. 35+ question types and intuitive design make it easy to collect the information you need.
View daily, weekly, and monthly satisfaction scores with CSAT and Net Promoter Score (NPS) reporting. Get a live pulse of your guests, and share findings with others.
Collect Data Offline
Collect customer feedback anywhere, even if you don't have a reliable internet connection. Your data will sync automatically when you reconnect to the web.
Make Better Decisions
Access your customer data as soon as it's submitted. Instant graphical reports help you understand your guests and make smarter, data-driven decisions.
Resolve Issues Immediately
Real-time notifications allow you to address negative feedback before it becomes a bad review. Use response alerts to route feedback to appropriate team members.
Increase 5 Star Reviews
Use automated email confirmations to thank customers for providing feedback, and ask happy visitors to write a positive review on popular websites like Yelp.
Enhance your services.
With QuickTapSurvey’s customer satisfaction surveys, Toronto Pearson International Airport was able to rapidly improve their security screening process through the collection of over 55,000 survey responses in just one year.Read the full story
Proven to improve customer satisfaction anywhere
- Museums & Galleries
- Tourist Attractions
- Healthcare Clinics