Mobile Customer Satisfaction Surveys

Use iPads or Android tablets to gather feedback from customers in person. Our on-site surveys are easy to create, fun to do, and provide fast, actionable insights.

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Why use QuickTapSurvey?

Get More Feedback

Create beautifully branded customer satisfaction surveys in minutes. 35+ question types and intuitive design make it easy to collect the information you need.

Measure Satisfaction

View daily, weekly, and monthly satisfaction scores with CSAT and Net Promoter Score (NPS) reporting. Get a live pulse of your guests, and share findings with others.

Collect Data Offline

Collect customer feedback anywhere, even if you don't have a reliable internet connection. Your data will sync automatically when you reconnect to the web.

Make Better Decisions

Access your customer data as soon as it's submitted. Instant graphical reports help you understand your guests and make smarter, data-driven decisions.

Resolve Issues Immediately

Real-time notifications allow you to address negative feedback before it becomes a bad review. Use response alerts to route feedback to appropriate team members.

Increase 5 Star Reviews

Use automated email confirmations to thank customers for providing feedback, and ask happy visitors to write a positive review on popular websites like Yelp.

Enhance your services.

With QuickTapSurvey’s customer satisfaction surveys, Toronto Pearson International Airport was able to rapidly improve their security screening process through the collection of over 55,000 survey responses in just one year.

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Automate feedback collection.

Easily connect your surveys to apps like MailChimp, Zapier, and Salesforce for easy data management. Add new customer emails to your database, send text messages to survey takers, update your CRM with new information, organize feedback in your G Suite, and much more.

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Proven to improve customer satisfaction anywhere

  • Museums & Galleries
  • Restaurants
  • Tourist Attractions
  • Healthcare Clinics
  • Retail

Get started right away.

Jump in immediately with customer feedback survey templates already created for you.

Delight your customers.

See QuickTapSurvey's customer satisfaction surveys in action by starting a free trial. No credit card required.

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