Customer surveys are actually a good thing. But you wouldn’t know that because everyone you talk to has a case of survey fatigue.
More companies than ever before are asking their customers for feedback – great – however not enough of them are paying attention to attractive survey design. And this is a problem because lengthy, ugly surveys serve to further perpetuate the myth that surveys are a waste of time. When in fact they are the most reliable and cost-effective tool to measure customer satisfaction – a critical part of running a successful business.
Creating a beautiful customer facing survey is easy with QuickTapSurvey. The platform allows you to customize everything – logos, fonts, colors, and backgrounds, so you can match your organization’s branding perfectly. Furthermore, there are no tiny, frustrating buttons to deal with – the user interface is simple and bold – allowing for super-quick survey completions, perfect when you have large crowds. The best part though is that there is no need for an internet connection – you can now take your surveys wherever your customers are!
Take a look at our recent demo surveys for an idea of what’s possible with QuickTapSurvey and if you like what you see, consider creating your own survey for free.
Also published on Medium.