Looking for a way to collect more customer online reviews and improve your businesses reputation? We have a solution.
Silvia Filippini-Fantoni is a museum expert who specializes in audience research and evaluation within the digital space. As the director of interpretation, media and evaluation at the Indianapolis Museum of Art, she spearheads the departments efforts to collect visitor feedback, as well as evaluates visitors’ engagement levels with exhibitions and programs.
QuickTapSurvey had the pleasure of listening to Filippini-Fantoni speak at MuseumNext this year and we were impressed with her commitment to making data-driven decisions, while incorporating digital and social media into museum initiatives. We were particularly interested in how she uses visitor research to make key programming and exhibition decisions. Read below for an insightful Q&A with Filippini-Fantoni where she highlights her research methods and more.
Want to create a fun scratch to win contest form on iPad or Android tablets? You’ve come to the right place.
QuickTapSurvey is a tool to create a scratch to win contest form that can be displayed on tablets and also collect people’s email addresses and names. Many businesses use the QuickTapSurvey scratch to win contest form at trade shows and events to capture leads. It can also be used at retail stores and displayed on a kiosk near a cash register.
Want to create a visually-stunning contest entry form on iPad or Android tablets? You’ve come to the right place.
QuickTapSurvey is a tool to create a contest entry that can be displayed on tablets and also collect people’s email addresses and names. Many businesses use the QuickTapSurvey contest entry form at trade shows and events to capture leads. It can also be used at retail stores and displayed on a kiosk near a cash register.
Looking to create a beautifully-designed trivia quiz on iPad or Android tablets? You’ve come to the right place.
QuickTapSurvey is a tool to create a trivia quiz that can be displayed on tablets and also collect people’s email addresses and names. Many businesses use the QuickTapSurvey trivia quiz at trade shows and events to capture leads. The quiz can also be used at retail stores and displayed on a kiosk near a cash register.
Black Creek Pioneer Village is an open-air heritage museum showcasing buildings and artifacts from Toronto and Ontario during the 1800s. The attraction is a popular tourist destination that aims to immerse visitors into a real world experience of life in another era.
Black Creek Pioneer Village uses QuickTapSurvey to collect high volumes of visitor feedback with an intercept survey. The feedback helps the museum understand the value of their membership program and influences key marketing decisions. Supervisor of guest services, Geri Smith, enjoys the tool’s ease of use. She considers it a modern solution to outdated comments cards and email surveys that yield low response rates. Read below to find out more.
Lincoln Murphy is a customer success and marketing expert who specializes in helping SaaS companies grow rapidly and profitably. He has an incredible blog, Sixteen Ventures, chock full of data and ideas in the field of growth hacking, customer acquisition and revenue strategy. Murphy been featured in well-known media publications such as Fast Company, Venture Beat and ZDNet, and has spoken at several industry events including SaaS University, Freemium Summit, SIIA On-Demand, HostingCon and Pulse.
QuickTapSurvey is a huge fan of Murphy’s work for the guidance he provides to startups like us. We are honoured to feature him in a Q&A and hope that you find his insights as useful as we do.
Kanga is a small quick-service restaurant in downtown Toronto that sells traditional Australian meat and veggie pies of nine different varieties. Co-owner Megan Chan uses QuickTapSurvey to display a brief customer satisfaction survey on a kiosk and has received a very high survey response rate, eliminating the need for an email survey. Read below to find out more about how her survey performed at her business.
As the holiday season vamps up, customers and employees are filled to the brim with both work and personal responsibilities. But that doesn’t mean there isn’t time to inject a bit of fun into the holiday season with feel-good surveys that build community and get people into the spirit. Not to mention, holiday surveys that gather insights have the potential to affect the bottom line.
Read below for four fun holiday survey ideas.
Mar Dixon is a champion for the next generation of museum visitors, namely young people and children. As an advocate of digital and social media within the museum community, her forward-thinking views are demonstrated by the events she hosts, such as MuseumCamp and AskACurator. We caught up with Dixon after MuseumNext Indianapolis this year to ask for her opinions related to audience research, visitor feedback and digital media. She was eager to speak with us, sharing the same passion she exudes on her blog.